Discrimination is against the law

Loving Care In-Home Health Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Loving Care In-Home Health Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Loving Care In-Home Health Services:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact our Corporate Compliance Officer/Section 1557 Coordinator at 405-395-9300.

If you believe that Loving Care In-Home Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

R. Mark Woods, CCO/Section 1557 Coordinator

1940 North Harrison

Shawnee, Oklahoma 74804

Ph-405-395-9300     Fax- 405-395-9494

E-mail: mwoods@lovingcarehealth.com

You may file a grievance in person, by mail, fax, or e-mail. R. Mark Woods CCO/Sec. 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F

HHH Building, Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms available at: http://www.hhs.gov/ocr/office/file/index.html.